March 28, 2024

New Chat Mobility location opens

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A new Chat Mobility retail location opened in Osceola last week. The Osceola branch of Chat Mobility is now also a Radio Shack franchise dealer. The business is planning an open house to be held sometime in June. A date has not yet been set. Marketing Director Alan DeBolt invites everyone to stop by for a free gift while supplies last.

According to DeBolt the wireless company has had a retail office in Osceola for six or seven years, however, the store, which was located on Delaware Street, was somewhat hidden from the general flow of traffic.

“A lot of people we’ve talked to didn’t even know we were here,” said Customer Care and Billing Manager Velma Schrader. The business was able to secure a new spot for a new store at the intersection of highways 34 and 69. When building the site, Chat Mobility added an additional 1,200 square feet to the new building. DeBolt said the business is looking at leasing that space out.

DeBolt said the company also wanted to expand the retail business to include Radio Shack. The Osceola retail business is now the third Chat Mobility location to be a Radio Shack dealer. The other two locations are in Creston and Shenandoah.

“The new Osceola site is a brand new Radio Shack franchise store under new ownership”, said DeBolt.

Merchandise

The store offers primarily cell phone service, cell phones and accessories, including Smart Phones with Android operating systems and Blackberries as well as Motorola, LG and Samsung brand phones. They also have touch screen, qwerty and flip phones and sell nationwide rate plans with family, individual and corporate plans.

The Radio Shack side offers electronics including GPS units, TVs, computers, computer networking equipment, I-pods, satellite radio and cameras.

“And we continue to get new merchandise in daily to fill the store up,” he said.

Staff

Staff at the new retail location will include Susan Elliott, store coordinator and outside sales; Katie Jones, customer care representative, and Chris Baker, customer care representative.

The Osceola store is open 9 a.m. to 6 p.m. Monday through Friday and 9 a.m. to 1 p.m. on Saturday. The store is closed on Sundays and will have extended hours during the holiday season.

For more information visit www.chatmobility.com